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TOP FREQUENTLY ASKED QUESTIONS

+ Where is Enigma located?

We're right on the Pearl Street Mall (1426 Pearl). The entrance to the building is across from Starbucks.

+ I have more than 8 people in my group, can we squeeze more people in?

Unfortunately due to fire and safety regulations, only up to 8 people can be allowed in the room.

+ What is your refund policy?

  • More than 5 days from reservation: full refund.
  • 1-4 days from reservation: Enigma Escape Rooms credit.
  • Day of reservation: no refund can be given.